Terms and Conditions

Terms and Conditions

Woody & Sons Disposal Service

Effective Date: June 24, 2026

Woody & Son's Disposal, LLC Terms and Conditions

Welcome to the website and services of Woody & Son's Disposal, LLC ("Woody & Son's Disposal," "Company," "we," "our," or "us"). By accessing or using our website, requesting services, creating an account, submitting information, communicating with us, or otherwise interacting with our business, you agree to be bound by these Terms and Conditions ("Terms").

If you do not agree to these Terms, please discontinue use of our website and services.

1. Acceptance of Terms

These Terms govern your use of:

- Our website

- Online forms

- Customer portals

- Service request forms

- SMS communications

- Email communications

- Chat functionality

- Social media interactions

- Residential and commercial waste collection services

By using our website or services, you represent that you are at least 18 years old and have authority to enter into these Terms.

2. Services

Woody & Son's Disposal provides residential, commercial, construction, roll-off, recycling, and related waste collection services in designated service areas.

Service availability may vary by:

- Location

- Route schedules

- Service level

- Equipment availability

- Local regulations

- Weather conditions

We reserve the right to refuse, suspend, or discontinue service at our discretion where necessary for safety, operational, legal, or business reasons.

3. Website Use

You agree to use our website only for lawful purposes.

You may not:

- Use the website in violation of any law or regulation

- Attempt unauthorized access to systems or accounts

- Upload malicious software or code

- Interfere with website operation

- Submit false or misleading information

- Impersonate another person or organization

We reserve the right to restrict or terminate access to any user who violates these Terms.

4. Quotes and Pricing

Any pricing, estimates, or quotes provided through our website, email, phone, or SMS communications are subject to verification.

Quoted pricing may change due to:

- Service location

- Container size

- Waste volume

- Fuel costs

- Regulatory requirements

- Additional requested services

A quote does not constitute a binding agreement until accepted and confirmed by the Company.

5. Customer Responsibilities

Customers agree to:

- Provide accurate account information

- Maintain safe access to service locations

- Follow container placement requirements

- Comply with local ordinances

- Pay all applicable fees and charges

- Customers are responsible for ensuring that waste containers are accessible at scheduled pickup times.

Failure to provide access may result in missed service fees or delayed collection.

6. Prohibited Materials

Customers may not place prohibited materials into containers provided or serviced by Woody & Son's Disposal.

Examples include:

- Hazardous waste

- Explosives

- Flammable materials

- Medical waste

- Radioactive materials

- Toxic chemicals

- Batteries prohibited by applicable regulations

- Materials prohibited by local, state, or federal law

The Company reserves the right to refuse collection of prohibited materials and may assess additional fees for improper disposal.

7. Billing and Payment

Customers agree to pay all fees associated with services provided.

Payment may be collected through:

- Credit card

- Debit card

- ACH transfer

- Check

- Other approved payment methods

Failure to make timely payments may result in:

- Late fees

- Service suspension

- Collection actions

- Account termination

Returned payments may incur additional fees.

8. Service Interruptions

Service schedules may be affected by:

- Severe weather

- Natural disasters

- Equipment failures

- Road closures

- Government actions

- Labor shortages

- Events outside our reasonable control

Woody & Son's Disposal shall not be liable for delays or interruptions caused by circumstances beyond our reasonable control.

9. SMS Communications

By providing your mobile phone number and opting into SMS communications, you consent to receive text messages from Woody & Son's Disposal.

Messages may include:

- Pickup reminders

- Service notifications

- Billing reminders

- Appointment confirmations

- Account updates

- Customer service communications

Message Frequency

Message frequency varies based on account activity and service requirements.

Message and Data Rates

Message and data rates may apply according to your wireless carrier plan.

Opt-Out

You may opt out at any time by replying:

STOP

You will receive a confirmation message and no further SMS messages unless you subsequently opt in again.

Help

For assistance, reply:

HELP

or contact our office directly.

Consent

SMS consent is not a condition of purchase.

Mobile Information

SMS consent and mobile phone information will not be shared with third parties or affiliates for marketing or promotional purposes.

10. Electronic Communications

By using our website or providing contact information, you consent to receive communications electronically, including:

- Emails

- SMS messages

- Service notifications

- Billing communications

- Customer support responses

Electronic communications satisfy any legal requirement that such communications be in writing.

11. Intellectual Property

All content on this website is owned by or licensed to Woody & Son's Disposal, including:

- Logos

- Branding

- Text

- Graphics

- Images

- Videos

- Website design

- Software components

No content may be copied, reproduced, distributed, or used without prior written permission.

12. Third-Party Services and Links

Our website may contain links to third-party websites or services.

We do not control and are not responsible for:

- Third-party content

- Third-party policies

- Third-party products or services

Use of third-party websites is at your own risk.

13. Disclaimer of Warranties

Our website and services are provided on an "as-is" and "as-available" basis.

To the fullest extent permitted by law, Woody & Son's Disposal disclaims all warranties, including:

- Merchantability

- Fitness for a particular purpose

- Non-infringement

- Accuracy or completeness of information

We do not guarantee uninterrupted or error-free website operation.

14. Limitation of Liability

To the maximum extent permitted by law, Woody & Son's Disposal shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

- Website use

- Service interruptions

- Delayed collections

- Loss of data

- Lost profits

- Business interruption

Our total liability for any claim shall not exceed the amount paid by the customer for the applicable services during the preceding twelve (12) months.

15. Indemnification

You agree to indemnify and hold harmless Woody & Son's Disposal, its owners, employees, affiliates, contractors, and agents from claims, damages, liabilities, costs, and expenses arising from:

- Your use of our services

- Your violation of these Terms

- Your violation of applicable laws

- Improper use of waste containers or equipment

16. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy.

The Privacy Policy is incorporated into these Terms by reference.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to conflict-of-law principles.

18. Dispute Resolution

Any dispute arising from these Terms or our services shall first be addressed through good-faith negotiations between the parties.

If a dispute cannot be resolved informally, it shall be brought exclusively in a court of competent jurisdiction located in Missouri.